Process Versus System

One of my clients, in the early days of our work together, said he was looking forward to understanding the difference between a process and a system. I suggested he would learn the difference as we progressed along the journey to implement EOS®. We actually do teach process, which leads to the creation of a […]

A Team of Equals

I recently returned from the Quarterly Collaborative Exchange™. This is a meeting of the EOS Implementer Community™ occurs like clockwork — you guessed it — quarterly. It is our community’s Quarterly Pulsing™ session that we teach our Leadership Teams. We have dinner together on Wednesday evening, a time to get to know each other better, celebrate […]