Processing Through EOS, Part 1: Letting Go

Today’s blog is the first in a three-part series describing the stages organizations and their Leadership Teams go through as they implement EOS®. I recently read Managing Transitions by William Bridges, Ph.D. and Susan Bridges. The book describes how to manage the human side of organizational change. It is the perfect explanation of what I see […]

The Magic Number 7

When I am working with Leadership Teams, I frequently hear leaders complain that they explained a decision, gave a direction or shared information with someone (i.e., a colleague, employee, vendor, customer), yet the desired effect or outcome was not achieved. They ask me or each other, “Why didn’t the person we were speaking with understand […]